CheBanca! Selects Backbase’s Digital Banking Platform

CheBanca! has chosen Backbase’s digital banking platform to improve their online and mobile customer experience.

28 JANUARY 2015, AMSTERDAM, THE NETHERLANDS.
Summary
Backbase, the omni-channel digital banking specialist, announced today that CheBanca!, the retail bank of Mediobanca Group, has chosen Backbase’s digital banking platform to revamp their online and mobile banking experience.

CheBanca! is known as one of the most innovative players in Italian banking. Backbase is market leader when it comes to next-generation digital banking experiences. Since both organizations are dedicated to providing customers with a superior customer banking experience, it made sense to join forces. Backbase will be responsible for the complete omni-channel delivery of the CheBanca! digital banking services, from desktop, to tablet, and mobile devices.

"CheBanca! goes on with its path of innovation: not only of its products, but also of its digitally driven omni-channel platforms.” comments Roberto Ferrari, General Manager of CheBanca! “We chose Backbase as a partner - at the forefront of customer interfaces and digital platforms – to develop for the first time in Italy, an innovative front end of our homebanking services and digital relationship with our clients. We are confident that, thanks to this collaboration, the new platform will have a great success"

“We are excited that CheBanca! has chosen Backbase as the foundation for its next generation Digital platform” said Jouk Pleiter, CEO of Backbase. “CheBanca is a very innovative bank, delivering a unique customer experience in the Italian market. We really look forward to work with Chebanca! and help to accelerate their digital transformation roadmap”.

About CheBanca

CheBanca! is the retail bank of Mediobanca Group, the 3rd largest Financial Services group in Italy. CheBanca! was created in 2008 as a digital disruptor (internet based supported by unique bank shops) and is now considered one of the most innovative players in the Italian market. To learn more about CheBanca! check out their website: www.chebanca.it

Quotes
"CheBanca! goes on with its path of innovation: not only of its products, but also of its digitally driven omni-channel platforms. We chose Backbase as a partner - at the forefront of customer interfaces and digital platforms – to develop for the first time in Italy, an innovative front end of our homebanking services and digital relationship with our clients. We are confident that, thanks to this collaboration, the new platform will have a great success." Roberto Ferrari, General Manager of CheBanca!
"We are excited that CheBanca! has chosen Backbase as the foundation for its next generation Digital platform. CheBanca is a very innovative bank, delivering a unique customer experience in the Italian market. We really look forward to work with Chebanca! and help to accelerate their digital transformation roadmap." Jouk Pleiter, CEO of Backbase
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About Backbase

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world.

We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business.

More than 80 large financials around the world have standardized on the Backbase platform to streamline their digital self-service and online sales operations across all digital touchpoints. Our customer base includes Al Rajhi Bank, ABN AMRO, Barclays, CheBanca!, Credit Suisse, Fidelity, Hapoalim, HDFC, Hiscox, ING, KeyBank, Legal & General, NBAD, OTP, PZU, PostFinance, Societe Generale de Banque au Liban and Westpac.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking.

Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in London, Mumbai and Singapore.

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