PostFinance Goes Live with New Digital Banking Platform Powered By Backbase

Swiss-based bank PostFinance has successfully launched their new digital banking platform, fully based on Backbase digital banking technology.

22 OCTOBER 2014, AMSTERDAM, THE NETHERLANDS
Summary
Backbase, the omni-channel digital banking specialist, announced today that their client, PostFinance, has successfully launched their new online banking platform based on Backbase technology. PostFinance is one of the largest banks in Switzerland and is recognized as the most innovative and dedicated to providing a superior customer experience.

Backbase has been the Bank’s trusted technology provider since 2013. This weeks successful launch marks the completion of the second phase of PostFinance’s digital transformation. The bank’s completely reworked e-finance environment offers customers a streamlined, modern user interface across all devices and gives them complete control over their personal finances. The tile-based overview allows them to carry out tasks directly in the homepage, and arrange it to suit their needs. The new E-Cockpit, an interactive digital banking environment available to all e-finance users, provides customers with easy-to-understand, visually mapped overviews of their finances.

“I am delighted with the successful implementation of the second phase of PostFinance’s new digital banking platform. PostFinance clearly has a strong, innovative vision of digital banking and are dedicated to providing their customers with a superior experience on every device, any where, and any time. I’m very proud that Backbase was able to help them deliver on their vision and their promise to their customers,” said Jouk Pleiter, CEO of Backbase. “Backbase Expert Services worked closely with PostFinance’s team of specialists to guarantee that the implementation would be carried out smoothly and it was. I’m very proud of the whole team, and that we were able to transform PostFinances vision into a reality.”


To see PostFinance’s new e-finance environment in action, visit their website at: https://www.postfinance.ch/en/bcase/fef.html and the launch video at http://www.youtube.com/watch?v=l5hisx7aKt0 for more info on Backbaes Enage, the omni-channel digital banking solution, visit: http://www.backbase.com/solutions/retail-banking

Quotes
"I am delighted with the successful implementation of the second phase of PostFinance’s new digital banking platform. PostFinance clearly has a strong, innovative vision of digital banking and are dedicated to providing their customers with a superior experience on every device, any where, and any time. I’m very proud that Backbase was able to help them deliver on their vision and their promise to their customers. Backbase Expert Services worked closely with PostFinance’s team of specialists to guarantee that the implementation would be carried out smoothly and it was. I’m very proud of the whole team, and that we were able to transform PostFinances vision into a reality." Jouk Pleiter, CEO & Co-Founder
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About Backbase

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world.

We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business.

More than 80 large financials around the world have standardized on the Backbase platform to streamline their digital self-service and online sales operations across all digital touchpoints. Our customer base includes Al Rajhi Bank, ABN AMRO, Barclays, CheBanca!, Credit Suisse, Fidelity, Hapoalim, HDFC, Hiscox, ING, KeyBank, Legal & General, NBAD, OTP, PZU, PostFinance, Societe Generale de Banque au Liban and Westpac.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking.

Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in London, Mumbai and Singapore.

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