Backbase Introduces My Backbase Academy, Online Training Program

Backbase, the customer experience portal specialist, today announced My Backbase Academy, a completely free online training program to help customers, prospects and partners to get started with the Backbase Customer Experience Portal and keep their Backbase skills up to date.
“With My Backbase Academy, you now have the ability to follow Backbase training courses at your own location, in your own time and completely free of charge,” says Jouk Pleiter, CEO and Co-Founder of Backbase. “Academy is part of the recently launched My Backbase platform and is one of the many steps Backbase is taking to further support its fast growing ecosystem of customers, partners and web developers.”

If you are interested in following Backbase training courses via the My Backbase Academy can sign up via and start your training today.
About Backbase

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world.

We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business.

More than 80 large financials around the world have standardized on the Backbase platform to streamline their digital self-service and online sales operations across all digital touchpoints. Our customer base includes Al Rajhi Bank, ABN AMRO, Barclays, CheBanca!, Credit Suisse, Fidelity, Hapoalim, HDFC, Hiscox, ING, KeyBank, Legal & General, NBAD, OTP, PZU, PostFinance, Societe Generale de Banque au Liban and Westpac.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking.

Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in London, Mumbai and Singapore.