New digital bank, Altyn-i, goes live in Kazakhstan

Altyn Bank’s digital offering was built by Backbase, the omni-channel banking leader

14 APRIL 2016, AMSTERDAM, THE NETHERLANDS
Summary
Altyn-i, a new digital bank in Kazakhstan, announces its launch today. A subsidiary of the Halyk Bank, one of Kazakhstan’s largest financial organizations, Altyn Bank’s digital platform Altyn-i goes live with its online and mobile banking offering, powered by Backbase.

Altyn-i, a new digital bank in Kazakhstan, announces its launch today. A subsidiary of the Halyk Bank, one of Kazakhstan’s largest financial organizations, Altyn Bank’s digital platform Altyn-i goes live with its online and mobile banking offering, powered by Backbase.

Altyn-i, like the traditional bank, aims to offer a full range of financial services, including account opening, debit cards, deposits and payment services - and at a later stage - consumer loans, mortgages, credit cards. The digital-only model sits on top of new, customer-centric business processes in order to appeal to younger audiences as well. The main advantages are the 24/7 availability, the flexible management of funds and the innovative digital features.

To offer a seamless customer experience via all digital touchpoints, Altyn Bank has decided to partner with Backbase, the omni-channel digital banking leader, according to Forrester. Backbase has supported more than 60 financial institutions across the world and has helped to successfully launch new digital-only banks such as CheBanca! and Touch Bank.

Askar Smagulov, CEO of Altyn Bank, said: “We are truly committed to offering our customers the flexibility, convenience and fast service, so we created a digital banking model to enable just that. Thanks to our new technology and structure, we now have the ability to react quickly to customer demand, so we’re excited to launch Altyn-i today to allow our clients to progress with online banking, and keep on top of their finances wherever they are, and at all times.”

Jouk Pleiter, CEO of Backbase, added: "Altyn Bank is taking full advantage of the potential of online and mobile channels, and working with a bank that shares our vision for digital transformation is incredibly exciting. Altyn-i is a solution to increasing demand for customer-centric, omni-channel experiences, and we're delighted that the visionary Altyn team partnered with Backbase to build a solid digital banking platform to win the battle for the millennial market."

Quotes
"Altyn Bank is taking full advantage of the potential of online and mobile channels, and working with a bank that shares our vision for digital transformation is incredibly exciting. Altyn-i is a solution to increasing demand for customer-centric, omni-channel experiences, and we're delighted that the visionary Altyn team partnered with Backbase to build a solid digital banking platform to win the battle for the millennial market." Jouk Pleiter, CEO and Founder Backbase
"We are truly committed to offering our customers the flexibility, convenience and fast service, so we created a digital banking model to enable just that. Thanks to our new technology and structure, we now have the ability to react quickly to customer demand, so we’re excited to launch Altyn-i today to allow our clients to progress with online banking, and keep on top of their finances wherever they are, and at all times." Askar Smagulov, CEO Altyn Bank
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About Backbase

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world.

We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business.

More than 80 large financials around the world have standardized on the Backbase platform to streamline their digital self-service and online sales operations across all digital touchpoints. Our customer base includes Al Rajhi Bank, ABN AMRO, Barclays, CheBanca!, Credit Suisse, Fidelity, Hapoalim, HDFC, Hiscox, ING, KeyBank, Legal & General, NBAD, OTP, PZU, PostFinance, Societe Generale de Banque au Liban and Westpac.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking.

Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in London, Mumbai and Singapore.

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