Backbase Named a Leader in Omni-Channel Banking Solutions

Backbase’s Digital Banking Platform (DBP) is positioned as a leader by Independent Research Firm.

09 SEPTEMBER 2015, AMSTERDAM, THE NETHERLANDS
Summary
Backbase today announced the company has been recognized as a leader in The Forrester Wave™: Omni-Channel Banking Solutions Q3, 2015 (September 2015) report. Backbase was among a group of select vendors that Forrester invited to participate in the report. The Backbase Digital Banking Platform received the highest score in the Current Offering category.

“Backbase offers broad business capabilities, rich support of customer experience, and very solid technology and architecture,” stated Forrester in the report, furthermore it reads: “With Backbase being a pure-play vendor, it is not a surprise that its commitment to its omnichannel banking solution is high.”

“We believe that being named a leader in the Forrester Wave™ gives the market yet another validation of Backbase being at the forefront of digital innovation,” said Jouk Pleiter, CEO & Founder of Backbase. “We are very happy with this recognition and are energized to help our customers accelerate their digital transformation. Our software is used by leading banks around the world and we are 100% committed to enabling them to create superior digital customer experiences, anytime, anyplace, any device.”

Backbase is used by many of the world’s leading financial institutions including ABN AMRO Bank, Barclays, CheBanca!, Fidelity, Hiscox, Key Bank, Metro Bank, Sberbank, WestPac, and more.

A complimentary copy of the ‘The Forrester Wave™: Omni-Channel Banking Solutions, Q3 2015’ report is available for download here: http://www.backbase.com/why/analyst-reports/forres...

Quotes
"Backbase offers broad business capabilities, rich support of customer experience, and very solid technology and architecture. With Backbase being a pure-play vendor, it is not a surprise that its commitment to its omnichannel banking solution is high." The Forrester Wave™: Omni-Channel Banking Solutions, Q3 2015
"We believe that being named a leader in the Forrester Wave™ gives the market yet another validation of Backbase being at the forefront of digital innovation. We are very happy with this recognition and are energized to help our customers accelerate their digital transformation. Our software is used by leading banks around the world and we are 100% committed to enabling them to create superior digital customer experiences, anytime, anyplace, any device." Jouk Pleiter, CEO & Founder at Backbcase
Images
Spokespeople
Download PDF
Download PDF
About Backbase

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world.

We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business.

More than 80 large financials around the world have standardized on the Backbase platform to streamline their digital self-service and online sales operations across all digital touchpoints. Our customer base includes Al Rajhi Bank, ABN AMRO, Barclays, CheBanca!, Credit Suisse, Fidelity, Hapoalim, HDFC, Hiscox, ING, KeyBank, Legal & General, NBAD, OTP, PZU, PostFinance, Societe Generale de Banque au Liban and Westpac.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking.

Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in London, Mumbai and Singapore.

news